Wrong fuel and ran-out-of-fuel questions, answered carefully

Do not start the engine. If it is already running, switch it off when safe, do not restart, and request assistance.

No. Saving records your details without charging you or confirming a booking. Accepting a quote is also not payment. Only server-verified payment confirms the paid booking, which awaits separate technician dispatch. Check your private receipt for dispatch status, or call 040 FUEL NOW. Rapid Fuel Technician is a service descriptor, not an emergency service.

Online payment is available for accepted eligible quotes when secure checkout is enabled. Check your saved request for the current payment option; preview and production can differ. If checkout is unavailable or the request needs assessment, call 040 FUEL NOW. Saving a request or accepting a quote does not charge you. Only server-verified payment confirms the paid booking, not dispatch or arrival.

Request saved: Your details are recorded. Nothing is charged and no booking or dispatch is confirmed by saving alone. Quote accepted: You have agreed to the exact price and confirmed coverage, including any separately approved extra fuel. Accepting is not payment. Payment verified: Our server has verified payment with the provider and confirmed the paid booking. A checkout redirect or pending payment is not verification. Awaiting dispatch: The paid booking is waiting for technician dispatch. Payment alone does not mean a technician is travelling or guarantee arrival. Dispatched: Technician dispatch is confirmed on your private receipt. GPS location and an estimated arrival appear only when the technician shares them; estimates are not guarantees. Completed: The job has been marked completed. Live tracking has ended.

Check your private receipt after payment is verified. GPS location and an estimated arrival depend on confirmed technician dispatch and the technician sharing them. Payment alone does not start tracking. An arrival estimate is not a guarantee; sharing can stop, positions can become stale, and tracking ends when the job is completed.

No. Fuel vapour is flammable and toxic, and getting it wrong can cause fire or further damage. Wait for professional assistance.

Please do not. Driving moves contaminated fuel into the pump, lines and injectors, which is what makes repairs expensive.

Standard wrong-fuel removal is $449, or $399 total with the $50 instant removal offer (launch offer — redeem instantly when booking). The offer applies only to eligible standard wrong-fuel removal within 30 km of Doncaster, not to delivery, extra fuel, non-standard vehicles, specialist parts, towing, repairs or outside coverage. Fuel delivery is $99 up to 5L. We do not promise arrival times.

No. We are not affiliated with, endorsed by, or acting for any fuel retailer. Stations are listed as local reference points only.

Our standard service area is 30 km around Doncaster, Melbourne. Local pages cover South Melbourne, North Melbourne, Carlton, Fitzroy, Port Melbourne and East Melbourne. Call to confirm your location.

They are stored so the request can be reviewed. We use them only for this request. Do not include card numbers or passwords.

Get the vehicle and everyone in it somewhere safe, hazard lights on, away from moving traffic. Then call 040 FUEL NOW. If anyone is in danger, call 000.

We bring the fuel your vehicle takes. Tell us petrol or diesel. If you are not sure, we confirm it by phone before anything is arranged. Putting the wrong fuel in is a different and costly problem.

$99 total — includes up to 5L fuel within the standard 30 km Doncaster service area. This includes mobile dispatch and up to 5 litres of the correct petrol or diesel to get moving toward the nearest service station. The exact total is shown before payment.

Yes, you can request additional fuel, but it is not included in the $99 standard package. We disclose a separate additional-fuel price and require your explicit approval before charging anything extra. If no extra price has been set, call 040 FUEL NOW; no payment can be taken for that request yet.

We do not promise an arrival time on this site. Call and we will tell you what is realistic for your location.

No. We deliver fuel. If the vehicle will not start after fuelling, you will need a separate mechanic or tow provider.

No. FUEL NOW is independent and not operated by, endorsed by, or affiliated with any service station or fuel retailer.